Leadership

Future of Work

Work–Life Balance & Gen-Z in IT Operations: An Unpopular but Necessary Perspective

A personal, unpopular reflection on the overly-romanticized concept of work–life balance—especially within Gen-Z—contrasted with the harsh realities of 24/7 IT operations, and how organizations and leaders can build healthier, sustainable operational cultures without sacrificing reliability.

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Adi Sunardy

3 Dec 2025 · 3 min read

Decision Making

The Riddle of Two Doors: Lessons in Leadership and Decision-Making

A classic riddle about two doors—one leading to heaven, one to hell—offers more than a clever twist. It reveals how leaders in IT Operations can apply logic, perspective, and courage to make better decisions under pressure. Because in leadership, the right question often matters more than the right

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Adi Sunardy

27 Oct 2025 · 2 min read

IT operations

When the Tables Turn: From Evaluator to the Evaluated

What happens when the evaluator becomes the evaluated? This reflection dives into the uncomfortable but necessary space between ego and accountability, exploring how leaders in IT operations can face moderate reviews, learn from them, and redefine innovation—not as flashy tools, but as resilience, o

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Adi Sunardy

23 Oct 2025 · 2 min read

IT operations

Leadership & Performance Appraisal: Staying Objective When It Counts

Performance reviews often feel like numbers and dashboards. But true leadership is tested when emotions, fairness, and objectivity collide. This article reflects on staying unbiased during appraisal season, sharing practical tips, and reminding leaders that fairness builds credibility, trust, and au

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Adi Sunardy

3 Oct 2025 · 3 min read

Corporate Governance

IT Leadership & Integrity: Balancing Company Interests Amid Political and Internal Pressures

Vendor decisions in IT aren’t always technical—they’re often influenced by politics and internal agendas. This article explores how IT leaders can balance governance, ethics, and company interests under pressure, and why integrity defines both credibility and legacy.

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Adi Sunardy

17 Sep 2025 · 3 min read

Incident Management

IT Infra Ops: Sustaining Stability Amid Complexity — Why Leadership Backing is Non-Negotiable

IT Infrastructure Operations teams face growing complexity while business demands zero downtime. Most outages aren’t hardware failures but process and accountability gaps. This article explores why leadership backing is essential to empower Ops teams, modernize practices, and build resilience that l

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Adi Sunardy

12 Sep 2025 · 2 min read

Innovation & Automation

How Can an IT Infrastructure Operations Team Be Seen as Innovative Amidst Daily Firefighting?

Innovation in IT Infrastructure Operations isn’t about flashy apps or products—it’s about solving recurring problems smarter, faster, and more sustainably. From automation and proactive problem management to cross-functional collaboration and process innovation, InfraOps teams can transform daily fi

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Adi Sunardy

8 Sep 2025 · 3 min read

Leadership

When Struggles Become Shields for Others

Struggles don’t define us—but how we respond to them does. Instead of passing pain forward, let’s transform our hardships into shields that protect, guide, and empower others. Be the leader who absorbs the impact, not the one who amplifies it.

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Adi Sunardy

4 Sep 2025 · 2 min read