Risk Management

The Riddle of Two Doors: Lessons in Leadership and Decision-Making

A classic riddle about two doors—one leading to heaven, one to hell—offers more than a clever twist. It reveals how leaders in IT Operations can apply logic, perspective, and courage to make better decisions under pressure. Because in leadership, the right question often matters more than the right

The Role of Procurement in Enabling Reliable IT Infrastructure Operations

Procurement isn’t just about cutting costs—it’s a strategic enabler of IT resilience. This article explores how procurement impacts infrastructure reliability, why “lowest cost wins” is a dangerous trap, and how governance-driven procurement accelerates business outcomes.