Infrastructure Operations

Why one team owning everything—from design to operations—can undermine infrastructure excellence

In many organisations, a single infrastructure team carries the full lifecycle load—from architecture and design, through build and procurement, into operations. While this seems efficient, it often results in hidden inefficiencies: no dedicated standardisation, limited budgeting transparency, innov

How Can an IT Infrastructure Operations Team Be Seen as Innovative Amidst Daily Firefighting?

Innovation in IT Infrastructure Operations isn’t about flashy apps or products—it’s about solving recurring problems smarter, faster, and more sustainably. From automation and proactive problem management to cross-functional collaboration and process innovation, InfraOps teams can transform daily fi